STOP GUESSING. START MEASURING.
AI Strategy Engineered for Measurable Business Growth.
Moving beyond pilot programs to build bespoke AI systems that drive operations, reduce workload, and deliver measurable ROI.
The Blueprint for AI Adoption
We de-risk AI integration for high-growth SMEs by focusing on practical, measurable results. Londence moves beyond pilot programs to engineer bespoke AI systems that drive operations, reduce workload, and inform smarter, data-led decisions across your organisation.
Our engagement is focused on three strategic pillars:
• Strategic Roadmapping: Identifying high-ROI AI use-cases aligned with your P&L.
• Bespoke System Integration: Building and deploying practical, customised AI agents and automation workflows.
• Enablement & Governance: Hands-on training and frameworks to ensure long-term adoption and ethical operation.
AI STRATEGY & READINESS ASSESSMENT
A structured assessment that clarifies where AI fits within your organisation. Identifying operational gaps, growth opportunities, and measurable outcomes before you commit resources.
VOICE AI & CONVERSATIONAL AGENTS
Intelligent voice assistants and AI agents that handle enquiries, bookings, customer support, and lead qualification with accuracy, consistency, and a natural conversational experience.
AI AUTOMATION & OPERATIONAL WORKFLOW DESIGN
Designing and implementing automated workflows that reduce manual work, eliminate bottlenecks, and improve productivity across marketing, operations, and customer-facing processes.
PRACTICAL WORKSHOPS & TRAINING
Practical sessions focused on Generative AI, Prompt Engineering, and Custom GPT Development. Tailor-made workshops that help teams understand, apply, and integrate AI effectively into daily operations.
AI Strategy & Readiness Assessment
The Londence Strategic Roadmap: From Ambition to ROI
In the age of rapid AI change, commitment without clarity is risk. Our Readiness Assessment is the essential first step, designed to de-risk your investment and ensure every AI initiative is tightly linked to your P&L goals. We do not just identify tools; we build a tailored, capital-efficient roadmap that answers how and when AI will generate measurable business growth.
Three Phases of Strategic ClarityWe guide you through a precise, three-phase methodology, culminating in a prioritised, actionable plan:
Phase 1: Discovery & Gap Analysis• Deep Dive Audit: Comprehensive review of your current operational bottlenecks, data infrastructure, and existing technology stack. This is initiated via our proprietary AI Readiness Questionnaire. We quantify the manual labour and potential for automation across key departments (Sales, Operations, HR).
• Organisational Readiness: Assessment of existing team skills, internal resistance points, and governance structures to ensure seamless adoption.
Phase 2: Prioritisation & Use Case Modelling• High-ROI Mapping: Identifying 3 to 5 high-impact AI use cases (e.g., predictive forecasting, intelligent automation) that yield the fastest return on investment.
• Economic Modelling: Developing clear financial projections (Cost Savings versus Implementation Cost) for each use case, ensuring the roadmap is built on demonstrable commercial value.
Phase 3: The Strategic Roadmap & Next Steps• Final Deliverable: You receive the Londence Strategic Roadmap a detailed, executive-ready document providing phased implementation timelines, technology recommendations, and key performance indicators (KPIs).
• Clear Action Plan: A step-by-step guide to pilot your first AI system, ensuring immediate traction and success.
Ready to build your capital-efficient AI roadmap?
Voice AI & Conversational Agents
Elevating Customer Experience: Intelligent Conversational AI
The contact centre is now the new frontline of intelligent automation. Londence designs and deploys sophisticated Voice AI and Generative AI Agents that handle high-volume interactions with a human level of nuance and accuracy. Our solutions are engineered to ensure customer queries are resolved faster, driving higher satisfaction rates and reducing the reliance on costly, reactive manual support.
Three Pillars of Agent DeploymentWe specialise in delivering fully integrated conversational systems across three strategic areas:Pillar 1: System Design & Persona Mapping• Goal-Oriented Design: Defining the agent's core purpose, flow architecture, and integration points with existing CRM and booking systems.
• Brand Aligned Persona: Developing a custom AI personality and tone of voice that reflects your brand guidelines, ensuring a natural, consistent, and positive conversational experience.
Pillar 2: Intelligent Agent Deployment• Advanced Query Handling: Deploying and training AI Agents capable of complex tasks, including lead qualification, appointment booking, and providing detailed product support based on real-time data.
• Accuracy & Compliance: Integrating robust data validation and error handling to ensure responses are consistently accurate and adhere to all relevant industry regulations and compliance standards.
Pillar 3: Performance Monitoring & Optimisation• Continuous Improvement: Establishing performance metrics (e.g., resolution rate, customer satisfaction score, labour time saved) and monitoring agent effectiveness in real-time.
• Training & Handoff: Providing comprehensive documentation and hands-on enablement for your internal teams to manage and continuously train the agents, ensuring sustained, high-quality performance.
Ready to integrate a sophisticated AI team member into your contact centre?
AI Automation & Operational Workflow Design
Engineering Efficiency: AI Automation for Operational Gain
Automation should be strategic, not scattered. Londence moves beyond simple robotic process automation (RPA) to design end-to-end AI workflow systems that eliminate systemic bottlenecks and unlock productivity across your entire operation. Our focus is on integrating intelligent tools that seamlessly handle complex tasks, reducing reliance on repetitive manual labour and driving demonstrable growth.
Three Pillars of Workflow ImplementationWe partner with your team to design and deploy automated workflows using a targeted, results-driven approach:Pillar 1: Bottleneck Identification & Design• Workflow Audit: Pinpointing the most time-consuming, expensive, or high-volume processes that are ripe for AI intervention (e.g., lead triage, financial reporting, customer response).
• System Blueprint: Designing the target state workflow using a combination of specialised AI tools (e.g., Generative AI summarisation, intelligent data extraction) and existing infrastructure.
Pillar 2: Rapid Proof of Value (PoV)• Pilot Deployment: Rapidly building and deploying a proof-of-value automation workflow in a contained, low-risk environment to confirm technical viability and measure immediate impact.
• Impact Measurement: Quantifying the time saved, error reduction achieved, and cost savings generated by the pilot before broader rollout.
Pillar 3: Integration & Knowledge Transfer• Seamless Deployment: Working with your in-house teams or preferred vendors to ensure the newly automated workflows are robustly integrated and ready for full operational use.
• Sustained Ownership: Providing clear documentation and hands-on enablement to ensure your staff can confidently manage, monitor, and scale the new AI-driven processes internally.
Ready to transform operational bottlenecks into bottom-line savings?
Practical Workshops & Training
Strategic Enablement: Focused Training for AI Proficiency
Strategic AI adoption requires confident, knowledgeable teams. Londence provides focused, tailor-made training designed to transform your workforce from passive users into active managers of AI systems. Our workshops move beyond theory, delivering practical, hands-on enablement in critical areas like Generative AI, ensuring your investment delivers sustained, responsible results.
Delivery Options: All training programmes are available for **1:1 executive coaching or group sessions for enterprise teams.
Our Core Training Focus Areas
We deliver specialised training focused on the skills necessary to drive high-value adoption:
Focus Area: Advanced Prompt Engineering• Mastering AI Output: Sessions dedicated to mastering the art and science of effective prompting and context engineering, maximising the quality, consistency, and strategic specificity of AI output.
• Workflow Integration: Training teams on how to embed high-quality prompting into daily workflows for efficiency and decision support.
Focus Area: Generative AI Mastery & Strategy• Capability & Strategy: Comprehensive understanding of foundational Large Language Models (LLMs), their commercial use cases, limitations, and the ethical implications of their deployment.
• Value Identification: Guidance on identifying and launching high-ROI use cases for Generative AI within your organisational context.
Focus Area: Custom GPT Development & Management•Bespoke System Creation: Hands-on training on how to design, build, and deploy specialised Custom GPTs and agents tailored to handle specific internal or client-facing tasks.
• Sustained Ownership: Establishing robust governance and management protocols for these custom systems, ensuring long-term utility and control.
Ready to equip your teams with the skills to lead your AI future?
WHY CHOOSE LONDENCE
Strategic advisory with practical implementation. Londence focuses on AI-driven business outcomes, not tool demonstrations. Every recommendation is tied to growth, efficiency, and operational clarity.
Built around how your business actually works. No generic frameworks. Every workflow, automation, and training session is shaped around your real processes, goals, and commercial priorities.
End-to-end advisory. From assessment to integration, voice AI systems, automation, and team enablement, you receive a complete strategic roadmap supported by practical implementation guidance.
Advanced AI Specialisation. You benefit from continuous expertise in Generative AI, Prompt Engineering, Custom GPT development, and Voice AI, ensuring your organisation stays ahead of change.
Transparent Communication and Measurable ROI. Your team understands how and why each solution works, with outcomes you can measure, apply, and scale.
ONGOING SUPPORT SUSTAINED AI SUCCESS: OUR PARTNERSHIP MODEL
Continuous Strategic Guidance. AI adoption is not a one-time project. Londence provides ongoing strategic support to help your organisation adapt, refine, and expand its AI capabilities as your needs grow.
Adaptive to your business changes. Whether you add new services, refine operations, or scale your team, your AI systems and workflows will be adjusted to stay aligned with your commercial goals.
Structured, Expert Communication. Our support is delivered through structured check-ins, scheduled review calls, and targeted guidance, ensuring clarity, direction, and a trusted advisory relationship.
Proactive Foresight and Recommendations. You receive insight on emerging AI capabilities, new opportunities to streamline operations, and practical improvements you can implement immediately to maintain your competitive edge.
About Londence
Our Purpose and PhilosophyLondence was founded to help ambitious organisations adopt artificial intelligence with clarity, purpose, and measurable impact. Our work focuses on turning complex, emerging technology into practical, strategic solutions that strengthen operations, improve decision-making, and support sustainable growth.The name Londence reflects a blend of London, Intelligence, and Essence, capturing the strategic, high-value principles that shape our approach.
Our Approach: Precision and PartnershipWe reject generic frameworks. Londence offers a clear and structured way for businesses to integrate AI into their daily workflows, guided by a minimal and modern design philosophy.Every project begins with a bespoke understanding. We analyse your current processes, identify genuine opportunities, and design an actionable roadmap tailored precisely to your *organisation’s needs.The aim is not simply to introduce new tools, but to build systems that enhance efficiency, reduce manual labour, and create long-term commercial value.
Why We Are DifferentLondence operates with an exclusive focus on precision, simplicity, and real-world impact. We avoid unnecessary complexity and prioritise solutions that are clear, effective, and tightly aligned with the strategic goals of our clients.We are here to help organisations in the new era of intelligent systems: work smarter, adapt faster, and grow with confidence.
Ready to partner with a strategic AI expert?
ASUDE TARLACI
Strategic AI & Business Advisor
Professional Member and London Branch Committee Member
BCS, The Chartered Institute for IT
Meet the Founder
Londence is driven by the strategic vision and two decades of cross-industry experience of Founder, Asude Tarlaci. Asude established the consultancy to help high-growth organisations bridge the gap between complex AI technology and measurable commercial results.Asude's guidance is rooted in industry best practice and ethical standards, evidenced by her status as a Professional Member of the British Computer Society (BCS) and an active Committee Member. Connect with Asude on LinkedIn for a full view of her professional background.
Differentiated Expertise & ImpactAsude delivers practical, scalable solutions and possesses a proven track record, including reducing client operational costs by up to 30% and enhancing customer experience with flagship Voice AI solutions. Her unique Think in Prompts™ model is key to transforming how teams unlock strategic value from intelligent systems.
Commitment to CommunityBeyond consultancy, Londence is guided by a deep commitment to strategic enablement and local growth.Asude is currently a Volunteer Enterprise Advisor with the Central London Careers Hub, dedicated to supporting the next generation of business leaders. Londence is actively involved in local civic engagement, providing strategic guidance to community leaders, non-profit organisations, and local enterprises (including those in the Royal Borough of Kensington & Chelsea and Barnet) on the responsible integration of AI for social benefit and skills development.This deep, personal commitment to clarity and measurable value underpins every recommendation and roadmap we deliver.
Ready to partner with a strategic AI expert who prioritises measurable results and ethical practice?
Client Success Stories
We believe in results over promises. The true measure of our strategic guidance is the tangible impact it delivers to our clients' operations, growth, and team proficiency. Below are endorsements from business leaders who have leveraged "Londence" expertise for their own measurable success.
Get Notified
Receive strategic foresight directly from Londence that keeps your organisation ahead of the curve. Our intelligence updates focus solely on new service developments, cutting-edge insights, and expert analysis on strategic AI integration, automation, and flagship Voice AI solutions that directly support measurable business performance.
Londence Ltd
Registered in England & Wales.
Company No: 12275089
71-75 Shelton Street, Covent Garden,
London, England, WC2H 9JQ
© 2025 Londence Ltd. All rights reserved.
Thank you
Thank you for subscribing. You will now receive our strategic updates on AI integration, automation, workshops, and training.We appreciate your interest in practical, business-focused AI. Keep an eye on your inbox for insights on strategic AI adoption, Voice AI solutions, and operational performance.
PRIVACY POLICY
Effective Date: 01.01.2026Londence Ltd is committed to protecting the privacy of all individuals who visit our website or engage with our services. This Privacy Policy outlines how we collect, use, store, and safeguard personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.Information We CollectWe may collect personal information including your name, email address, telephone number, organisation name, and any details you submit through our consultation form or contact options. We may also collect technical data such as IP addresses and browsing behaviour through analytics tools.Lawful Basis for ProcessingWe process personal data on the following legal grounds:• Contractual necessity for delivering our consulting and training services
• Legitimate interest for communicating with clients, improving services, and supporting business development
• Consent when you subscribe to updates or allow analytical cookiesYou may withdraw consent at any time by contacting us.How We Use Your InformationYour data may be used to:• Respond to booking and consultation requests
• Deliver advisory services, AI solutions, and training
• Maintain client records and communication
• Send service updates and insights where permitted
• Monitor website performance and improve user experienceYour Data RightsUnder UK GDPR, you have the right to:• Access your personal data
• Request corrections to inaccurate or incomplete data
• Request deletion of your data
• Object to certain processing activities including direct marketing
• Request restriction of processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)Requests can be submitted to: [email protected]Data Sharing and SecurityWe may share personal data with trusted third-party providers who support our operations, such as email systems, scheduling platforms, cloud storage, and analytics tools. These providers process data only on our instructions and under strict confidentiality obligations.We implement appropriate technical and organisational safeguards such as SSL encryption, secure access controls, and password-protected systems to protect your information.International TransfersWhere data is transferred outside the UK, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.ContactFor any privacy-related queries, contact: [email protected]
TERMS OF SERVICE
Effective Date: 01.01.2026These Terms of Service explain the conditions under which you may use the Londence Ltd website and the basis on which we provide our consulting and training services.Acceptance of TermsBy using this website, you confirm that you accept these Terms. If you do not agree, you should discontinue use immediately.Scope of ServicesLondence Ltd provides strategic AI consulting, AI integration advisory, AI automation, AI agent solutions, bespoke GPT development, and workshops or training programmes. Specific details for paid engagements will be outlined in separate proposals or agreements.Intellectual PropertyAll content on this website, including text, branding materials, frameworks, methodologies, training modules, and our Think in Prompts model are owned exclusively by Londence Ltd. No part may be copied, reproduced, or distributed without written permission.For paid client engagements:• Clients own the final tailored deliverables produced specifically for them
• Londence Ltd retains ownership of all underlying methodologies, tools, systems, and training resources used to produce those deliverablesClient ResponsibilitiesClients are responsible for providing accurate information, timely access, and required input during an engagement. Failure to provide complete or accurate information may affect the delivery timeline.Limitation of LiabilityWebsite content including articles, insights, and updates is intended for general information only and should not be treated as professional advice. Clients seeking professional guidance must engage our services formally.Londence Ltd limits liability for any claim arising from services to the total fees paid by the client for that specific engagement, to the fullest extent permitted by law.Governing LawThese Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively through the courts of England and Wales.
DISCLAIMER
The information provided on this website is for general informational purposes only. While Londence Ltd aims to offer clear and reliable insights on artificial intelligence, automation, AI agents, strategic decision making, and related business topics, the content published on this site should not be regarded as professional advice.Any articles, guides, examples, or explanations shared on this website are intended to provide general understanding and should not be used as a substitute for tailored consulting. AI systems, automation workflows, and digital tools behave differently depending on context, configuration, and data. Decisions based on general information may not produce accurate or safe results without specialist guidance.Londence Ltd delivers professional AI advisory, strategy, and training services only through formal paid engagements. No client relationship is created through viewing or interacting with this website. Any decisions you make based on publicly available content are at your own discretion and risk.Londence Ltd is not responsible for any loss, disruption, or damage arising from reliance on information published on this website or from the use of external links, tools, models, or platforms mentioned for illustration. References to software, AI tools, integrations, or third party services do not constitute endorsement and should not be considered implementation guidance.If you require tailored strategic support, operational assessment, AI system design, or dedicated advisory services, please contact us to arrange a professional engagement.For enquiries, email: [email protected]